- I select tools, models, examples, cases, and concepts that will help the participants manage the important challenges they face.
- I select energizing and engaging activities to get the participants involved.
- I use challenging case studies where difficult decisions must be made, including videos of the key players talking about the decisions that they made.
- I use case examples showing how other companies address the challenges that participants face.
- I use models and tools built on practical concepts and ideas.
- I use experiential exercises, discussion and debate, and other activities to promote interaction among the participants.
- I deliver only a few short lectures and show only a few PowerPoint slides to reinforce and expand key ideas.
In short, I ask myself, “What can participants do to learn how to use this model, master these concepts, appreciate these ideas? What can I show them? And, how can I create energy to help them learn?”
- I use application exercises throughout the program to allow participants to think about how they will apply their learning when they get back to work. In addition, at the end of each session, I use reflection, action planning, and peer coaching to ensure that everyone has a concrete action plan to apply their learning at work.
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